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Terms of Service

Last updated: July 30, 2025

Welcome to Zenasis! These Terms of Service ("Terms") govern your use of our mindful AI companion service. By using Zenasis, you agree to these terms.

1. Acceptance of Terms

By accessing or using Zenasis through Telegram, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not use our service.

2. Description of Service

Zenasis is an AI-powered personal assistant that operates through Telegram, designed with mindfulness principles to provide:

• Thoughtful conversation and assistance
• Task management and organization
• Personal productivity support
• Mindful guidance and suggestions
• Long-term memory of your preferences and interactions

3. Eligibility

You must be at least 13 years old to use Zenasis. If you are under 18, you represent that you have your parent's or guardian's permission to use the service.

4. Account and Security

Your Account

• Your Zenasis account is linked to your Telegram account
• You are responsible for maintaining the security of your Telegram account
• You must provide accurate information when using our service
• You may not share your account or let others use it

Account Suspension

We may suspend or terminate your access if you violate these Terms or engage in harmful behavior.

5. Subscription Packages and Fair Use

Available Packages

Zenasis offers different subscription tiers to meet various needs:

Starter Plan (Free)

• Basic conversations (15 interactions per day)
• Basic memory retention (7 days)
• Smart event reminders (5 per month)
• Voice conversations (5 per month)
• Photo analysis (5 per month)
• Daily agenda notifications

Note: The free tier is designed to provide a limited experience. Users are encouraged to upgrade to paid plans for enhanced features and higher usage limits.

Seed Plan

• Basic conversations (30 interactions per day)
• Basic memory retention (30 days)
• Smart event reminders (15 per month)
• Voice conversations (5 per day)
• Photo analysis (5 per day)
• Recurring agenda notifications (daily)
• Goal setting and task management
• Personalized recommendations

Zen Plan

• Extended conversations (50 interactions per day)
• Long-term memory retention (90 days)
• Smart event reminders (50 per month)
• Voice conversations (15 per day)
• Photo analysis (15 per day)
• Recurring agenda notifications (twice daily)
• Advanced goal tracking
• Personalized recommendations
• Intelligent shopping lists
• Travel itinerary planning

Nirvana Plan

• Unlimited conversations
• Memory that grows with you
• Unlimited smart event reminders
• Unlimited voice conversations
• Unlimited photo analysis
• Recurring agenda notifications (thrice daily)
• Advanced goal tracking
• Personalized recommendations
• Intelligent shopping lists
• Travel itinerary planning
• Care for loved ones (coming soon)
• Calendar integration (planning)
• Email integration (planning)
• Home automation (planning)
• Manage own memories (planning)
• Priority support
• Early access to new features

Early Access Pricing and Lifetime Discounts

During our early access program, we offer exclusive founding user pricing with lifetime discounts:

• Seed Plan: 7-day free trial, then $2.49/month (50% off regular $4.99/month) - Lifetime Founding User Rate
• Zen Plan: 7-day free trial, then $4.99/month (50% off regular $9.99/month) - Lifetime Founding User Rate
• Nirvana Plan: 7-day free trial, then $49.99/month (50% off regular $99.99/month) - Lifetime Founding User Rate

Important: These early access founding user rates are available for a limited time and offer lifetime discounts:

• Seed Plan: Limited availability - running out fast
• Zen Plan: Very limited availability - nearly full
• Nirvana Plan: Extremely limited availability - almost gone

Once the early access program ends or when spots are filled, these exclusive founding user rates will never be available again. New users will pay standard rates.

Feature Availability and Implementation

Important Notice: Not all features listed in subscription plans are currently available or fully implemented. Some features may be:

• Partially implemented: Available but with limited functionality
• In development: Marked as "coming soon" or "planning"
• Subject to change: Features may be modified, delayed, or removed during development
• Dependent on third-party services: Some integrations require external service availability

We are committed to developing and improving features, but users acknowledge that feature availability and functionality may vary. No refunds will be provided based on feature availability or implementation status.

Fair Use Policy

To ensure a mindful experience for all users, Zenasis implements fair use policies:

• Usage limits are designed to encourage quality over quantity
• We reserve the right to adjust limits based on system capacity
• Excessive usage may result in temporary restrictions
• We prioritize maintaining the zen atmosphere for all users
• Even "unlimited" plans may be subject to throttling during peak periods
• Fair use violations may result in account suspension
• Free tier users are subject to strict daily and monthly limits to encourage upgrades

Early Access Program Terms

During our early access program, all terms and conditions are subject to change without prior notice. This includes but is not limited to:

• Feature availability and functionality
• Usage limits and fair use policies
• Pricing and subscription terms
• Service availability and performance
• Data retention and privacy policies

We will communicate significant changes through our official channels, but users acknowledge that the service is in active development and may experience frequent updates and modifications. Early access users are encouraged to provide feedback to help improve the service.

6. Acceptable Use

You may use Zenasis to:

• Get assistance with personal tasks and questions
• Engage in thoughtful conversation
• Organize your thoughts and schedule
• Seek mindful guidance and suggestions

You may NOT use Zenasis to:

• Engage in harmful, illegal, or unethical activities
• Harass, abuse, or threaten others
• Share personal information of others without consent
• Attempt to hack, spam, or disrupt the service
• Generate content that violates Telegram's terms
• Use the service for commercial purposes without permission
• Attempt to extract or reverse-engineer our AI models

6. AI Limitations and Disclaimers

AI Assistant Limitations

• Zenasis provides general assistance and may not always be accurate
• Responses are generated by AI and should not be considered professional advice
• We cannot guarantee the AI will always understand context correctly
• The service may experience downtime or technical issues

Content Responsibility

You are responsible for your interactions with Zenasis. We are not liable for:

• Decisions you make based on AI suggestions
• Misunderstandings or misinterpretations by the AI
• Content you share that violates these Terms

7. Privacy and Data

Your privacy matters to us. Our Privacy Policy explains how we collect, use, and protect your information. Key points:

• We store conversation history to provide personalized assistance
• Your data is encrypted and securely stored
• We do not sell your personal information
• You can request deletion of your data at any time

8. Intellectual Property

Our Content

Zenasis, our AI models, and related technology are owned by us and protected by intellectual property laws.

Your Content

You retain ownership of content you share, but grant us license to use it to provide and improve our service.

AI-Generated Content

Content generated by Zenasis is not copyrighted, but you should not claim it as your original work.

9. Payment and Billing

Early Access Pricing

During our early access program, we offer exclusive founding user pricing with lifetime discounts. These offers are limited in quantity and expire when spots are filled.

Lifetime Discount Benefits

Early access pricing offers lifetime discounts on your subscription. Once you join at the founding user rate, you maintain that discounted pricing for as long as you remain a subscriber.

Billing and Payment

When paid plans become available:

• Billing is handled through Stripe, a secure payment processor
• Early access users maintain their founding user rates for life
• Refunds are provided according to our refund policy
• You can cancel subscriptions at any time, but no refunds for unused portions of monthly billing
• Price changes will be communicated in advance
• Founding user rates are locked in permanently
• Payment information is processed securely by Stripe and not stored on our servers

Free Trial Terms

All paid plans include a 7-day free trial period:

• Trial begins immediately upon subscription activation
• Full access to plan features during the trial period
• No payment required during the trial
• Automatic billing begins after the 7-day trial period
• You can cancel anytime during the trial to avoid charges
• Trial is limited to one per user/account per plan

Limited Availability

Early access founding user rates are limited to specific quantities. Once these spots are filled, new users will be placed on a waiting list or offered standard pricing when available.

10. Service Availability

We strive to keep Zenasis available 24/7, but we cannot guarantee uninterrupted service. We may:

• Perform maintenance and updates
• Experience technical difficulties
• Temporarily suspend service for improvements

11. Termination

Your Right to Terminate

You may stop using Zenasis at any time. To fully terminate, contact us to delete your data.

Our Right to Terminate

We may terminate or suspend your access if you:

• Violate these Terms
• Engage in harmful behavior
• Don't pay for premium services
• Are inactive for extended periods

12. Disclaimers and Limitation of Liability

Service "As Is"

Zenasis is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Damages exceeding the amount you paid us (if any)

13. Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of Zenasis or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

15. Dispute Resolution

We prefer to resolve disputes amicably. If needed:

• Try to resolve issues by contacting our support team first
• Disputes may be resolved through binding arbitration
• You waive the right to participate in class action lawsuits

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending notification through Zenasis
• Emailing you if you've subscribed

Continued use after changes constitutes acceptance of new Terms.

17. Severability

If any part of these Terms is found unenforceable, the rest remains in effect.

18. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Zenasis.

Thank you for choosing Zenasis. We're committed to providing a mindful, helpful AI companion while respecting your rights and privacy.